Standardization Institute of the Republic of North Macedonia
Phone: +389 3247 150, +389 3247 159, +389 75 444 627,+389 70 233 086
Yuri Gagarin 15, 3-rd floor, 1000 Skopje

January 2019


for one day training


Have you introduced the changes to the standard MKS EN ISO 9001: 2015 - Quality Management Systems - Requirements?

The transition period for introduction and certification according to the standard MKS EN ISO 9001: 2015 was until September 2018.

If you have unclear things, go to the training that ISRSM has created just for you and your needs.

The Institute for Standardization of the Republic of Northern Macedonia (ISRSM) organizes training for the standard MKS EN ISO 9001: 2015 - Quality Management Systems. Key changes to the standard will be covered; changes in specific requirements; interpreting requirements with an emphasis on leadership, risk management, goal setting and change management, communication and awareness; harmonization of terminology (Annex SL). This training offers content that is focused on the interpretation of the requirements of the standard MKS EN ISO 9001: 2015 - Quality management systems, tailored to the needs of the participants. They are both theoretical and practical with discussions of specific practices and comparisons of different experiences from the business and organizational environment. The training is intended for those who want to get acquainted in detail with the requirements of the standard and its amendments as well as for all those who are already dealing with quality management systems (QMS).

The training will be led by Professor Dr. Elizabeta Mitreva, Professor at the Faculty of Tourism and Business Logistics at the University "Goce Delchev" Stip, with many years of experience in the field of quality management. Author of numerous scientific and professional papers, books and publications in the field of quality management published in international journals; participant in scientific research projects; member of the editorial board and reviewer in scientific journals and conferences as well as internal auditor for QMS.

We invite you to participate in the training which will be held on January 28, 2019. Due to the great interest and organization of an appropriate space for training, please confirm your participation by January 23, 2019 at the latest. The price for the training is 6,000.00 denars, and for ISRSM members are granted a 20% discount for more participants from the same institution. Participants in this training will receive certificates, and the training registration fee includes training materials, a sample of the standard, a certificate of participation, coffee breaks, refreshments and lunch.

We are at your disposal for all additional information.

Contact person:

Dr. Ruzica Jovanovic-Malinovska

head of customer cooperation department

Phone: 02 3247 159

mobile: 076 448 791